In August 2021, ComfortDelGro was awarded a S$1.13 billion contract to operate rail services in Auckland, marking the Group’s first foray into the New Zealand land transport market. It will be operated by Auckland One Rail (AOR), a 50:50 joint venture company between ComfortDelGro and UGL Rail Services, an Australian rail operations and maintenance company under the CIMIC Group.

The Auckland Metro is the largest in New Zealand and comprises four lines representing 94km of total rail network, 40 stations and 72 three-car electric multiple unit (EMU) trains and eight diesel multiple unit trains. This will grow to 42 stations and 97 EMU trains from the opening of Auckland’s new City Rail Link, which is planned to occur in 2024.

In March 2024, we witness the opening of a new Auckland Rail Operations Centre (AROC) in collaboration with KiwiRail and Auckland Transport. This centralised hub aims to foster closer relationships and harness collective expertise, thereby enhancing service reliability and elevating the commuter experience across Auckland’s rail network.